Seeing care through a different lens
It’s;easy;to;understand;how;patients;and;familiescan become overwhelmed when it comes toneuroscience—it’s;a;complicated;subject;often;de-scribed;with;complicated;medical;terms.
Dr.;Chris;White,;a;neurologist;at;the;South;HealthCampus, says patient and family centred care hasbeen at the forefront of everyone’s minds from thevery;start;of;Campus;planning.
“The;Citizen;Advisory;Team;members;weconsulted with throughout the various stages ofplanning;have;been;invaluable;to;us,”;he;says.;“The;lensthrough which they see the medical and health-careexperience;is;so;different;from;ours;as;physicians.
hospital are not meeting their daily nutritional needs,
“Staff with our Nutrition and Food Services
department was proposing a plan of how we could
assess nutrition in our patients and how to get them
made it clear that this was a fundamental pillar of
timely and full recovery, and we need to give more
White believes that since patient and family
centred care practices have been entrenched
in the culture of South Health Campus, they will
“We’ve had a unique opportunity to instill thisapproach into the Campus community before evencaring;for;patients,”;he;says.;“That;will;go;a;long;wayin ensuring these practices are ingrained in ourcaregiving;protocols,;and;that;everyone—patients,caregivers;and;families—reaps;the;benefits.”
Emergency Department staff during a treatment simulation