The South Calgary PCNhas dedicated resourcesto engage the communityin creating more healthprograms, services andpartnerships.
Specialized diabetes care in the community
The Mosaic PCN sees more than
10,000 appointments annually fordiabetes management. It’sidentified northeast Calgary as anunderserviced area for diabetespatients. Some require complexdiabetes care, and so the DiabetesOptimization Team was createdto bridge that gap. Made up ofdiabetes educators—pharmacists,nurses and dietitians with specializedendocrinology training—the teamprovides specialized care to patientsin the community.
Specialized care includes
“advanced carb counting, complex
insulin regimens, optimizing oral
medications and helping the
patient manage the psychosocial
demands of diabetes management,”
Jackie Liu, the pharmacist who
created the Diabetes Optimization
Team, realized the community had
specific patient needs. “They didn’t
want to use specialists because they
didn’t want to drive all over the city.
Also, we needed to have sensitivity
to social determinants. If you get
your food from the food bank, you
can only adjust your diet so much.”
Some clients have difficulty following
complex medical instructions.
“A PCN diabetes educator can goover them repeatedly, and providethe steady consistent hand andpatience needed,” explains Liu.“Other clients are reluctant tochange their lifestyles, but we canstill help them avoid a hospital stay.Ultimately, the DiabetesOptimization Team brings someharm-reduction principles mixedwith the management of complexmedical needs, carried out at thepatient’s level.”
Access to the DiabetesOptimization Team is viareferral from a MosaicPCN family doctor.mosaicpcn.ca.