Information, services and programs for you
and your family
COMPILED BY AUTUMN FOX
DIRECTORY OF SERVICES
These services can help you learn
where to access care when you need it.
Alberta Health Services smartphone
Emergency room wait times, clinic
locations, and information about
immunizations, healthcare providers and
advance care planning:
• Visit ahs.ca; search: mobile app.
Alberta Health Services’ Continuing
Information about home care, s
upportive living, long-term and end-of-life care:
• Visit ahs.ca; search: continuing care.
Alberta Seniors and Housing
A provincewide listing of benefits, social
supports, programs and community
resources for seniors and caregivers:
• Visit seniors-housing.alberta.ca; click
on: seniors services tab.
Alberta Supports contact centre
Online tool to find social supports and
benefits from the Government of Alberta:
• Visit alberta.ca/
• Phone 1-877-644-9992.
My Health Alberta
An online tool with everything from
medication and nutrition information
to symptom checkers and healthcare
• Visit myhealth.alberta.ca.
Helps seniors navigate Alberta’s
healthcare and government systems and
connect to income, social, housing and
• Visit seniorsadvocateab.ca
• Phone 1-844-644-0682.
211: Alberta resources
information and referral
A provincewide resource line to
help find local social services.
Referrals can be made to services
such as financial assistance, mental
health support, affordable housing
and meal programs. An online chat
service is also available at
311: City services
City-specific telephone information
line about non-emergency services
such as city bylaws, transit, fire
safety, accessibility and more.
Major hubs, such as Calgary and
Edmonton, have smartphone apps
and online reporting.
411: Directory Assistance
Canada-wide directory assistance
can locate contact information for
both individuals and businesses.
811: Health Link
Registered nurses are on call 24/7
to answer telephone calls about
health questions, assess symptoms
and refer people to local healthcare
services. Speak with a nurse in one
of 200 languages.
911: Emergency services
Call in an emergency or to report
a crime and operators will send
police, fire or ambulance services.